Refund Policy

At KASEORA, we prioritize customer satisfaction. This Refund Policy outlines the terms and conditions under which refunds are processed. Please read it carefully before making a purchase.

Refund Policy – KASEORA by Aarambh

1. Eligibility for Refund
Refunds are only provided if the product is delivered in a damaged condition or is lost during shipment. Refunds are not applicable for dissatisfaction with the product or minor issues such as slight color differences.

2. Return Process for Refund
Customers must notify us within 24 hours of receiving a damaged product to be eligible for a return and refund. To initiate the process, customers are required to contact our support team at +91-8460357258 and provide proof of damage, such as clear photos or videos of the product and its packaging

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3. Refund Timeline
Refunds will be credited within 2-3 business days after the returned product has been successfully picked up and inspected. The refund amount will be processed to the original payment method used during the purchase.

4. Non-Refundable Scenarios
Refunds will not be provided for products with dissatisfaction related to design, size, or color variations. Customized products are also non-refundable unless they arrive in a damaged condition.

5. Lost Shipments
In case of a lost shipment, customers can either opt for a full refund or have the product replaced and re-dispatched at no additional cost.

6. How to Contact Us
For any refund-related queries, feel free to reach out to our customer support team via email at aarambbhenterprises@gmail.com or call us at +91-8460357258

Thank you for shopping with KASEORA. We appreciate your understanding and cooperation in ensuring a smooth refund process. For any additional assistance, feel free to contact us.