Terms & Conditions

Welcome to KASEORA. By accessing our website and using our services, you agree to comply with the following terms and conditions. Please read them carefully before making any purchase or using our platform.

1. Introduction
Welcome to KASEORA by Aarambh. We specialize in offering premium phone cases and customizable products. By accessing or using our website and services, you agree to comply with the following terms and conditions.

2. Customization Policy
KASEORA offers customization options exclusively for designs available on our platform. Customers are not permitted to upload or create their own designs without prior approval from KASEORA.

3. Age Restrictions
Our services are available to all users without any age limitations.

4. Payment Methods
We accept online payments through our secure payment gateway, ensuring safe and seamless transactions. Cash on Delivery (COD) is also available, supported by Shiprocket.

5. Pricing and Discounts
The prices displayed on our platform are final at the time of purchase. Discounts, if applicable, will be clearly mentioned as part of ongoing offers.

6. Order Cancellation
Customers can cancel their orders on the same day of purchase until 6:00 PM (Indian Standard Time). Cancellations requested after this period will not be processed.

7. Refunds and Returns
Returns are only accepted for damaged products. Dissatisfaction, color defects, or minor variations are not valid reasons for returns. Refunds for damaged products will be processed within 2-3 business days after the returned item is successfully picked up.

8. Shipping Policy
Products will be delivered within 7 to 10 days, depending on the region. KASEORA offers free shipping on all orders, ensuring a seamless shopping experience without additional costs.

9. Damaged or Lost Items
If a product is damaged upon delivery, customers are eligible for a return and refund. In case of lost parcels, customers can choose between a full refund or a redelivery at no additional cost.

10. Account Requirement
To place an order, customers must create an account on our website. This ensures a smooth checkout process and allows customers to track their orders easily.

11. User Content
KASEORA does not claim ownership of any content uploaded by users. However, we reserve the right to remove any content that is misleading, harmful, or inappropriate at our discretion.

12. Prohibited Activities
Users are strictly prohibited from uploading or sharing any content that promotes negativity, harm to society, or violates principles of humanity. Any such content will be removed immediately without prior notice.

13. Limitation of Liability
KASEORA is responsible only for defective products or delivery-related issues. We are not liable for website downtime or technical glitches beyond our control.

14. Jurisdiction
KASEORA is committed to resolving any legal issues responsibly. In case of disputes, we encourage affected parties to contact us directly for a prompt resolution.

15. Modifications to Terms

KASEORA reserves the right to update these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. We recommend reviewing this section periodically to stay informed.

If you have any questions about these Terms and Conditions, please contact us at [+918460357258].

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Thank you for choosing KASEORA